Terms of Service – goodboy

Terms of Service


The following Terms and Conditions of Use apply to all visitors or users of the trygoodboy.com Website (the “Website”).

By visiting the Website, you acknowledge that you have read, understood and agree to these Terms and Conditions without limitation or qualification which includes our Privacy Policy. Goodboy reserves the right to make changes in rules and regulations from time to time. Your continued use of Website means that you accept and agree to the changes posted and is bound by any such revisions. Visit this page periodically to review the rules and regulations Goodboy reserves the right to terminate or suspend your account without any notice, in case of violation of rules and also other remedies available to it by law for such violations.

Privacy Policy

Please go through our privacy which also governs your visit to the Website, so that you may understand our privacy practices.


We have a 30 day return policy. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be sealed, unopened and returned within the 30 day window indicated above. 

Your Subscription

By registering for an account with Goodboy, you become a "Member" with access to certain password-restricted areas of the Site and certain Services and Materials offered on and through the Site (a "Subscription"). Each Membership and the rights and privileges provided to a Member is personal and non-transferable. All sales and payments of Membership fees will be in US Dollars.

We offer different Subscription options. Our current Subscription options and fees are included and displayed before and after purchase. The fee that we will charge you for your Subscription will be the price posted on the Site on the date that you register as a Member. Goodboy reserves the right to change prices for Subscriptions at any time, upon notice, and does not provide price protection or refunds in the event of promotions or price decreases.

You may pay for your Subscription to Goodboy only with credit and debit card payments (Visa, MasterCard, American Express, and Discover). We will charge your credit or debit card for your first Subscription fee on the date that we process your order for your Subscription.

Once your credit or debit card is charged the first Subscription fee, you will receive a confirmation e-mail notifying you of your ability to access those Subscription-only portions of, and Materials on, the Site.

You may cancel your subscription at any time on your account page or by contacting one of our representatives here: bark@trygoodboy.com. You will be liable for paying all fees associated with your subscription until cancellation. Cancellations will not be refunded unless proper edits are made before your designated subscription renewal date. Your subscription purchase will auto-renew until cancelled. You may turn off the auto-renewal at any time. Pricing and delivery schedule are determined at the time of checkout.

Policies Related To Purchase

The products and services available on the Website or any sample we may provide are only for personal use. You may not sell or resell any of the products, services or samples you buy or receive from us. Goodboy reserves the right to cancel or reduce the quantity of any order with or without notice, if we believe that it may violate our Terms and Conditions. We reserve the right to cancel any order placed online for any reason.

Additional Terms and Conditions may apply to purchases of goods or services and to portions or features of the Website, all of which terms are made a part of these Terms and Conditions of Use by this reference.

You agree to abide by any such other Terms and Conditions. You represent that you are of sufficient legal age to use or participate in such service or feature. In case of a conflict between these Terms and Conditions of Use and the Terms posted for or applicable to a specific portion of the Website or for any service offered on or through the Website, the latter terms shall control with respect to your use of that portion of the Website or the specific service.

Goodboy may make changes to any products or services offered through the Website, or to the prices for any such products or services, at any time, without notice. 

Information Accuracy

While describing our products on the Website, we try to be as accurate as possible. However, we do not assume any responsibility for the accuracy of information. Goodboy reserves the right to do any of the following without prior notice: (a) Suspend, terminate or modify the access to or operations of the Website (b) Change or modify the Website or any portion of it or the products or its programs (c) Interrupt the functions or features of the Website for maintenance or other changes.

FDA Legal Disclaimer

The product statements on this website have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult with a veterinarian, physician or other healthcare professional regarding any medical or health related questions or concerns you may have prior to use of our products.

You should also not use the information or services on this Website to diagnose or treat any health issues including but not limited to regulated diet plans, or other treatment.

No Professional Advice or Medical Information

You should always consult a veterinarian or animal professional before starting any supplementation program. You should carefully read all the information provided by the manufacturers of the products or in the product packaging and labels before using any product purchased from our websites. Information provided on the website and the use of any services purchased.

The Services do not provide medical advice, diagnosis or treatment, and the information included on the Services is offered for informational purposes only. Some portions of the Services may allow you to submit questions either to us or to third parties who have agreed to communicate with our users. Although we provide information about our products through the Services, neither our employees nor these third parties are authorized to provide medical or other professional advice through the Services. We also have not confirmed the qualifications of any third party who provides information through the Services, even if that third party lists his or her qualifications. As a result, you should never use the information you obtain on the Services for diagnosis or treatment of any health problem or in place of any medication or other treatment prescribed by a physician or other healthcare provider. 

Limited License

All materials on this Website are copyrighted property of Goodboy. You may copy materials published by Goodboy for your personal, non-commercial use. You are not authorized to make any other use of the information.

All content including but not limited to designs, structure, text, logos, graphics, arrangement of content, user and visual interfaces, artwork, sounds, music, and other forms of intellectual property on this Website is protected by copyright. Except as required under applicable law, no portion of the Website, in whole or in part may be used, copied, sold, reproduced, duplicated, replicated or exploited without prior written permission from Goodboy.


Any unsolicited materials ideas, inquiries, feedback, or other information provided by you to us through electronic mail or otherwise other than personal information discussed in the Privacy Policy, will be treated as non-proprietary and non-confidential. Anything transmitted or posted by you may be used by Goodboy for any purpose, including but not limited to, posting, broadcast, transmission, disclosure, and/or publication. In addition, Goodboy is free to use idea, techniques, concepts, know-how included in any communication you send to the Website for any purpose whatsoever including but not limited to, developing, manufacturing, distributing and marketing products.


With respect to any dispute regarding the Website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of Georgia, as if the Terms and Conditions were a contract wholly entered into and wholly performed within Georgia.

Linking to This Website.

Running this Website or any information on this Website in frames or through similar means on another site and creating any link from another site to any page on this Website without our prior written permission is strictly prohibited. Permitted links to this Website must comply with applicable laws, rules and regulations.

Third- Party Sites.

This Website may contain links to third party web sites that are meant for convenience of the users and visitors. Linking to any such third-party site is at your own risk and Goodboy is not responsible for reliability or accuracy of information or data of such sites. Please review the Terms and Conditions and Privacy Policy of third-party sites that you visit.

Social Media Content

If you access or log-in to a goodboy service through a social media website or other non-goodboy service, or connect a goodboy service to a social media website or other non-goodboy service, the information we collect may also include your user ID and/or user name associated with that social media service, any information or content you have permitted the social media service to share with us, such as your profile picture, email address or friends lists, and any information you have made public in connection with that social media service. When you access the goodboy services through social media services or when you connect a goodboy service to social media services, you are authorizing goodboy to collect, store, and use such information and content in accordance with this Privacy Policy.


Coupons and promotional codes provided to you are for your individual use only. You may not transfer, reproduce, trade, offer for sale, publish or otherwise share the Company coupons and promotional codes unless the terms of the coupon or promotional code expressly allow you to do so. We reserve the right to cancel orders when we have reason to believe that any coupon or promotional code is being used by someone other than the intended recipient, or in the case of suspected abuse, misuse or fraud. We reserve the right to terminate a coupon or promotional code offering at any time and/or set expiration dates for such offers at any time and in our sole discretion. Coupon codes and promotional codes are not valid on prior purchases. 


You agree to defend, indemnify and hold Goodboy and its affiliates and subsidiaries, harmless for any loss, damages, or costs, including reasonable attorney’s fees, resulting from any third-party claim, action or demands resulting from your use of the Website. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of any data gathering and extraction tools or any other action you take that imposes an unreasonable burden or load on our infrastructure.

General Disclaimer

All information provided on this Website is provided “as is” with all faults without warranty of any kind, either expressed or implied. Goodboy disclaims all warranties, expressed or implied including, without limitation, those of merchantability, fitness for a particular purpose and noninfringement or arising from a course of dealing, usage, or trade practice.

Goodboy, its officers, directors, employees, shareholders, affiliates, agents, successors or assigns, shall not be liable for any indirect, special, consequential, or incidental damages including, without limitation, interruption of business, system failures, including viruses obtained during hyperlink, lost profits or revenues, costs of replacement goods, data non-delivery, misdelivery, corruption, destruction or other modification loss or damage to data arising out of the use of or inability to use this Website, any Goodboy product or links to any third party site from the Website, damages resulting from use of or reliance on the information present, even if Goodboy has been advised of the possibility of such damages, inaccuracies or omissions in content, and events beyond our reasonable control.